Account notes bloopers..

Ilan lang to sa mga mejo funny na notes sa mga accounts ng customers namin.. la lang. feel ko lang i-share.. :)



**dsanI02 : cust has severe mental issues. please be careful in what you say to her. she needs to have everything explained to her in detail...

**customer got mad when i told her no credit would be given and hung up do not give credit for this issue!!!!!!!!!! ----(irate agent?)

**mniemc01- customer called in her number has been changed to avoid horrasing calls. 2days after the number was changed the person has called agian. the customer is very frustrated and concerned about her doughters life. the police is in volved in this matter. the nuber has been changed agsin today. customer thinks that there is someone in (tu-tooot) who is giving out this number. if cust calls back for the third time about this issue she will cancel service with (tu-tooot) nand says she will not pay the eft.. -----(speaking of typo mistakes while feeling customer's concern!)

**MWOOLD01- cust reports fon is excessively hot. referd to servc cnter for immediate diagnostics.

**jkl4806 - 'cust does no anyone to access to the account inless they vefier the pass, and no tin#.' ----(blind agent???!!! too many typo errors!!! )

**kcrawf01 - s/w mrs customer phone was programmed incorrectlly/ reporgammed made customer happy/she did say she rated me as 10 ----(yeah ryt?!?)

**rgrann02 - cust:call in saying that she was being bill of another account...and she has know idea about this and she would like to remove this off her name there fore it would ruin her credit report so be advise this matter should be solve in the nearest company store...----(whaaaaaat????!!!!)

**jmonte- customer hung up ----(condolence...)

**rlopez25 - Thanks to ***********jrocha06************i have to made all these changes to the acct i open a new line without activation fee and i apologize to the cust bc the las cust svc ********jrocha06********* leave on the line until the cust hang up****v07 (read this jrocha06!) ----(hehe!)

**PHULL02 - DO NOT OFFER Long distance! CUST HAS HEARD IT ENOUGH! ----(LD SPEAKS PALA NOH?!)

**nmilho01 - Man call in giving this name and id # wanting to set up a new acct. cust needs to be aware of this. says this was her boyfriend but acted VERY VERY VERY starnge and hung up!!! ----(that 'starnge' huh?!)

**LHENDR10 - CCI VERY UGLY ATTITUDE (AHH.. KALA KO UGLY CUSTOMER CALLED IN) SAID THE SPC IS STARTING TO REALLY SUCK SHE COULD NOT VERIFY PASSWORD ON THE ACCT. NOT REALLY SURE THAT THIS IS THE CORRECT PERSON AND SHE HUNG UP.

**cip1397 - !!!PATRICIA ENCARNACION HAS FULL ACCESSS TO THIS ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ----(oo na, di mo naman ako kailangang sigawan ng todo-todo e.Ü)

**bmaran01- **************read this***********do not give access to this account unless they can verify password....the ssn is not enough.....per cust request....thank you...("**************read this***********" ----(oh, and what else are we going to do with this note, sing this?????)

**rclark30- PLEASE READ NOTES! ----(uhm yeah, thanks for reminding us)

**KVYAS01 - customer calling from car and call dropped twice ***need to call us back from landline*** BEARLY hear each other.

**cjones21 – system switched phone by itself. thanks. ---(freaky!)

**MGARCI45 - LOOK BELOW (NOW WHAT?)

**ncochr02- if he breaks this promise to pay on the 16th of july, do not honor promises anymore!!!!! ----(....broken vow)

**SWYMON01 - ... ATTEMPTED TO CONTACT THE CUSTOMER BUT THE WRONG TELEPHONE NUMBER IS WRONG. (AY BUSY)

**tmingo02: a guy named joe was flirting with this customer. she said that he stop flirting and do his job right so the customer gets what the need. ----(what, cust needs more than flirting? joke!!!)

**cao0666 - i feel like the cust was comfortable speaking with me and we were resolving the issue. if he would like to speak with me, please email me with his correct number and i will gladly call him. ----(relasyon? sige, karirin ang mga customer!!!)

**ajohn061- CCI TO GET THE LOCK CODE TO ACTIVATE THE FONE TOLD HER IT WAS THE LAST 4 DIGITS OF HER SOCIAL AND THEN SHE TOLD ME THAT SHE DIDNT KNOW HER SOCIAL THEN ANOTHER WOMAN GOT ON THE PHONE AND SAID THAT SHE WAS THE ACCT HLDER SHE ALSO DID NOT KNOW HER SOCIAL I WOULDNT GIVE THEM SOCIAL BECUZ I THIN THAT THEY R OLD ENOUGH TO KNOW THEIR OWN SOCIAL (FONES WERE ADD SUB)---> ANG SO-SOCIAL TALAGA NG MGA ONAKS! :)

**dmulli03 - SOMEONE Called In TRYING TO GAIN ACCESS TO THIS ACCT. NOTHING ACCESSED. ----(very good!)

**jweish01- If Mr Woods SR calls in I offered a free PHone for the next member of the family that is about to join the foursome ----(kinky)

**ssk3262 - SHAWN'S CUSTOMER

**CMEYER04- CINDY'S CUSTOMER!!! (the fastfood???)

**cwolfe03 - CUST PITZER IS THE ONLY ONE HAS ASSETS TO THE ACCOUNT INFORMATION ----(Hmmm. Must be talking about Swiss bank accounts)

**JMM2977 - password can only be changed by asking who is your favorite person?

**DTODD03 - Cust will not get another credit for romaing/her daughter is putting phone on automatic/advised her to have daughter read MANUEL which explains roaming ----("GUYS, LET'S JUDGE MANUEL; HE'S A BOOK!" grrr.. manual kasi!)

**LFISH09- APP GIL LOPEZ WIAVE ACTIVATION FEE PROMTION RADIO SAHCK.LF ----(very slippery fish)

**V02// CUST'S MOM CALLED HAD INFO ABOUT THE ACCT AND PASSWORD, CUST'S MOM DIDN'T WANT THE CUST TO KNOW THAT SHE'S GOING TO PAY THE BILL, SHE JUST WANTS HER DAUGHTER TO BE SURPRISED WHEN SHE GETS THE BILL NEXT MONTH. CUST'S MOM STATED SHE'LL BE PAYING THIS AMOUNT IN FULL AS OF 09-24-02 AT THE STORE ON E. COLONIAL DR. IN COLORADO.(WISH TO HAVE A MOM LIKE THAT!!!!)

**LWHITE10---> LYNN WHITE'S CUST. THANK'S. (ownership? welc's)

**chaski01 - the customer wants a full refund for the 200 dollars and he states that he had the flexable plan but he doesnt plus hes being rude and im not going to credit his accoun period ---- irate agent part 2!!! high-blood!!!!

**KLEAR01- (this is a high priority note...as in red) HIGH PRIORITY(duh!)***CCI REQUESTING ONLY HE IS ABLE TO ACCESS THIS ACCOUNT...NOT EVEN WIFE(warla ito!)...THE PASSWORD ON THIS ACCOUNT ONLY HE KNOWS(how about us?)

**ablond02 - cust phn has been damaged. cannot due software upgrade on phn. the port is caroded. can do repair over the air. expl that to cust... (ok,why don't you do that)

**lbell18 ***ESC***CCI TO REQUEST A CREDIT FOR A DEP THAT WAS CHARGES (sic) WHEN SHE FIRST GOT SERVICES THAT WAS ALREADY GIVER TO HER (no period) A BILL WAS REPRINTED TO PROVE THE FACT TO HER (no period again) SHE WAS OK WHEN SHE GOT OFF THE LINE (Hmmm... I wonder what the agent told the customer.) WE SEEMED TO HAVE A UNDERSTANDING. (Romance between an agent & customer is...I don't know.)

**tchadw05 - DENY ALL ACCESS TO ANY FEMALE CALLER.

**(swalla15) cust was charged for web usage when she was charged for web usage...v27 ( can u repeat that once again from the top one more time. ulitin natin ng ulitin hanggang sa mamatay tayo!)

**(jmarsa01) the first agent who changed the plan miss-informed the cust about the new plan on his acct: ( how bout miss-universe? or mr-informed and mrs-informed)

**(dmille69) CUST WAS TOLD SHE HAD PSCTOPSC, BUT THE REP DIDN'T REALLY ADD IT. ( 'nu yun? joke?!)

**(jdelec01) the customer wants to know about his charges aand as i can see all the charges are valid!!!!! < 'wag ka magalet!>

**(yyoung03) cust was sup to have pcs 2 pcs and it was add
v27 {mmm...so what's the prob?!}

**VERY RUDE CUSTOMER!!!!!!!! (mmm.. now, that’s a problem :)